1. Check Your Eligibility
Take the Eligibility Questionnaire
This page contains information on Eligibility
Please scroll down the page and read the drop down boxes.
For information on How to Apply, scroll down to the very end of this page and click on the red ‘How to Apply’ button.
How do I organise the right bus (or ferry) to use?
Current information may be available from...
the following organisations or their web sites:
- Translink.com.au - Journey planner. (You may wish to select "More options" and scroll down to tick most options including "School".) (Telephone: 13 12 30).
- Your school
- Local bus companies (or via your local government).
- The Department of Transport & Main Roads. Please review our web site below for further information about how to contact the Department and the items you may wish to check with them.
Do you qualify for a Bus / Ferry Fare Assistance rebate?
To qualify for Bus Fare Assistance you must answer "Yes" to all of the questions below. (If you think you may be eligible for Students With Disability click here as there may be extra funding available to you.)
in bus/ferry fares
more than the threshold of $33 per week
(or $25 per week if you are a current concession card holder)?
We pay you some of the amount you spend above the threshold.
Your family must spend more than the weekly threshold on eligible fares. Therefore it is a per family threshold, NOT a per student threshold. We only pay you some of your spend above the threshold. (Our FAQ Section 6 "We calculate how much we will pay you" explains this further.)
The threshold can change each semester depending on demand on the Scheme and funding available from the government.
More information about concession cards (i.e. Health Care, Pensioner or Veterans Affairs) is available from the Department of Human Services or the Department of Veterans’ Affairs respectively. A Medicare Card is NOT a Health Care card.
For example, a family (without a concession card) has two students. The bus fares are $20 and $30 per week respectively. In the semester the students catch the bus to school for 18 weeks. The family estimates the money they'll receive back from NSSTAS for the semester as:
= ((Sum of average weekly fares) - Weekly threshold) x Weeks on bus - Adjustments
= (($20 + $30) - $33 ) x 18 - Adjustments
= $306 - Adjustments
Adjustments outlined under the FAQ page and at Item 6 under the How to Apply page may reduce the rebate.
Does your student attend a non-state school that is outside the Brisbane City Council boundary?
Your school can advise if you are not sure.
Does your student live more than 3.2km for Primary or 4.8km for Secondary from their school (except if you are a concession card holder)?
You can use Google Maps or similar to check this.
If you, the parent/carer, are a concession card holder this distance restriction does not apply to you.
Are you a Queensland resident?
This Scheme is only available to residents of Queensland.
Residents of New South Wales (NSW) may apply to the NSW Department responsible for Transport given inter-state cross border agreements.
Does your student travel on a Department of Transport and Main Roads "contracted bus service" OR if that is not available, on a publicly available bus (NOT owned, leased or chartered by a school or a body associated with a school)?
Applications must NOT be for travel on a bus that is owned, leased or chartered by a school or a body associated with a school. Please check this with your school as well as the information panel below.
Other criteria as outlined in our Bus Fare Assistance Program (BFAP) Guidelines.
Click here for details.
To ensure you receive the maximum benefit possible through the two school transport assistance Schemes, please also check with your local Department of Transport & Main Roads (DTMR) School Transport office:
If your student catches a bus, ask if they should be catching a particular "contracted bus service", to be eligible under
- the DTMR School Transport Assistance Scheme (STAS) and/or
- our Non State Schools Transport Assistance Scheme (NSSTAS)
Also ask the DTMR if their Scheme can give you other assistance directly with:
Conveyance Allowance - if you
to a bus stop or school,
- Safety-Net - if you hold a DVA or Centrelink Concession Card,
- Train/rail travel assistance – if applicable, and
- Isolated assistance – if applicable.
Click here for the phone number of your nearest DTMR School Transport office or, phone 13 QGOV (13 7468) and ask for your local School Transport office. More information at www.tmr.qld.gov.au/SchoolTransport.
They may suggest you phone us, but there is no need as we only accept online applications on this website.
Schools, Bus Companies, or other groups seeking to develop new NSSTAS approved routes outside DTMR contracted areas should contact us via the Contact Us tab.
Click here to read the Bus Fare Assistance Program Guidelines.